Terms & Conditions

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Hosting

If you are using our managed hosting services, the following applies:

By using our hosting services, you grant us access to your website and database for the purpose of hosting and/or backing up your content.

In order to address security vulnerabilities, we will first notify you, and then we may push an upgrade to your site, or we may access your site to remove malicious code.

We may scan your data and content to compile aggregated/anonymized statistics for our internal use to optimize the performance and security of the service.

You grant us a worldwide, royalty-free, and non-exclusive license to copy and store your data and content only to the extent necessary to operate the Service. You own your data and content.

Prohibited Uses

When using , you agree not to:

violate any state, federal or foreign laws or regulations;

infringe on any intellectual property rights (e.g., copyright, trademark, patent or other proprietary rights);

publish, host, or transmit content that is defamatory, slanderous or trade libelous;

publish, host, or transmit content that is threatening or harassing;

publish, host, or transmit content that is discriminatory based on gender, sexual orientation, race, age or promotes hate;

disclose the sensitive personal information of others;

distribute material that is or enables malware, spyware, adware, or other malicious code;
send spam or bulk unsolicited messages;

interfere with, disrupt, or attack any service or network;

Payments & Subscriptions

To ensure uninterrupted service, our Paid Services are automatically renewed. This means that unless you cancel a Paid Service before the end of the applicable subscription period, it will automatically renew, and you authorize us to invoice you or use any payment mechanism we have on record for you to collect the then-applicable subscription fee (as well as any taxes). Your Paid Services are renewed for the same interval of time.

If you choose to cancel your subscription, your hosting will remain active until the end of your current billing cycle.

We reserve the right to refuse service or cancel your subscription with a prorated refund for any reason we deem appropriate.

We may change our fees at any time. When applicable, we may give you advance notice of the fee changes. If you don’t agree with the fee changes, you can cancel your Paid Service.

Support

We will do our utmost to support anything WordPress related, however, some requests may require complex or custom work which is beyond the scope of what we can reasonably provide. We reserve the right to determine which requests and levels of support that we can and can’t provide.

Security

You will be solely responsible and liable for any activity that occurs under your username. You are responsible for keeping your password secure and you must immediately notify Small Business Sidekick of any unauthorized uses of its sites, its account, or any other breaches of security.

Contact Details

Please contact us if you have any questions or concerns. Our contact details are as follows:

info@mysidekick.io
PO Box 296, La Crosse, WI 54602

You can also contact us through the contact form available on our Site.

Effective Date: 24th day of August, 2022